Privacy Policy

1. Information We Collect

We may collect the following details:

• Full name
• Phone number / WhatsApp number
• Email address (if provided)
• Delivery address
• Order details
• Payment status (processed via PayHere)

2. Payment Security (PayHere)

All online payments are securely handled by PayHere.

We do not store or have access to your card or banking details.

3. How We Use Your Information

Your information is used to:

• Process and deliver orders
• Provide customer support
• Handle returns or exchanges
• Prevent fraud or misuse
• Send order-related updates only

4. Information Sharing

We share customer information only when necessary, including:

• Courier partners (for delivery purposes)
• PayHere (for payment processing)
• Legal authorities if required by law

5. Data Security

We take reasonable measures to protect your personal data. However, no online transmission is 100% secure.

6. Your Rights

You may request:

• Access to your personal data
• Correction of incorrect information
• Deletion of data where legally permitted